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Emotional intelligence

EI or EQ - The ability to recognize and regulate emotions, and to understand and empathize with others. A high EQ allows for more effective leadership, stronger teams, better decision making and lower stress and reactivity.

What is Emotional Intelligence?


Emotional intelligence (EI or EQ) refers to the ability to recognize, understand, manage, and use emotions effectively in oneself and others. It involves the ability to perceive, express, and regulate emotions in a way that promotes positive relationships, effective communication, and adaptive behavior.


Emotional intelligence is often measured by the following skills or competencies:


  • Self-awareness: Recognizing and understanding one's own emotions, thoughts, and behaviors, as well as their impact on others.

  • Self-regulation: Managing and regulating one's own emotions, impulses, and behaviors in a constructive and adaptive manner.

  • Social awareness: Sensing, understanding, and responding to the emotions and needs of others, and showing empathy and understanding.

  • Relationship management: Building and maintaining positive relationships, communicating effectively, resolving conflicts, and influencing others in a positive way.

  • Emotional awareness: Recognizing and understanding the emotions and emotional cues of others, and responding appropriately to them.


Emotional intelligence is considered a valuable skill in many areas of life, including the workplace, leadership, relationships, and personal well-being. It can enhance communication, decision-making, problem-solving, and conflict resolution skills, as well as contribute to greater self-awareness, resilience, and emotional well-being. It can be developed and improved through self-reflection, self-awareness exercises, empathy-building practices, and learning and applying emotional regulation techniques.


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