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Design thinking

Design thinking provides better outcomes and solutions by looking to truly understand the problem that is being solved before jumping to solutions and tactics.

What is design thinking?


Design thinking is a problem-solving approach that emphasizes empathy, experimentation, and iteration to develop innovative solutions to complex problems. It is a human-centered approach that puts the needs and experiences of people at the forefront of the problem-solving process.


What is the design thinking process?


Design thinking typically involves the following stages:


  1. Empathize: Understanding the needs, desires, and perspectives of the people who are facing the problem through research, observation, and direct engagement.


  1. Define: Defining the problem statement based on the insights gained from the empathize stage, and framing it in a way that guides the problem-solving process.


  1. Ideate: Generating a wide range of creative ideas and potential solutions through brainstorming, collaboration, and free thinking, without judgment or criticism.


  1. Prototype: Creating tangible or visual representations of the ideas generated in the ideation stage, which can be tested and refined to gather feedback and insights.


  1. Test: Testing the prototypes with the end-users or stakeholders to gather feedback, learn from their experiences, and identify potential areas for improvement.


  1. Iterate: Based on the feedback and insights gathered from testing, refining and improving the prototypes, and repeating the process until a viable and effective solution is developed.


Design thinking is often used in fields such as product design, service design, user experience (UX) design, and innovation management. It is highly beneficial as it encourages a collaborative, iterative, and user-centric approach to problem-solving, and it can be applied to a wide range of challenges.


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