Quick Guides

Active listening focuses on hearing words, and also understanding the underlying meaning, emotions, and context of the speaker's message. It deepens connection and relationships - it is an effective skill to master in the workplace. If you want to show up as a compassionate leader, active listening needs to be a prioritized behaviour.

Knowing the difference between arrogance and confidence is key to allowing yourself to live empowered whilst staying humble.

Boundaries are crucial in your career to maintain work-life balance, protect your time and energy, set clear expectations, establish professional relationships, and prioritize self-care for sustained productivity and well-being.

Prolonged or excessive stress resulting in physical and emotional exhaustion.

Change in the world of work is constant. Future proofing your career requires a proactive approach to ensure you maintain long-term success and satisfaction.

A state of mental and emotional exhaustion caused by prolonged exposure to frequent or significant changes, resulting in decreased motivation, productivity, and resilience, and increased stress, resistance, and disengagement.

Co-creation emphasizes shared ownership, mutual respect, and inclusive participation, rather than a top-down or unilateral approach. It values the input and expertise of all participants, encourages open communication, and fosters a collaborative and innovative culture where everyone's contributions are recognized and valued.

Analyzing, evaluating, interpreting, synthesizing, and applying information in a thoughtful and systematic way. The ability to ask probing questions, consider alternative viewpoints, weigh evidence, and make informed judgments based on logical reasoning.

Design thinking provides better outcomes and solutions by looking to truly understand the problem that is being solved before jumping to solutions and tactics.

EI or EQ - The ability to recognize and regulate emotions, and to understand and empathize with others. A high EQ allows for more effective leadership, stronger teams, better decision making and lower stress and reactivity.

A critical skill, empathy fosters positive relationships, improves communication, enhances teamwork, and promotes a supportive and inclusive work culture, ultimately contributing to success and productivity.

Mastering the art of good enough move on (GEMO) is the key to delivering high quality work without getting sucked down into perfectionism. It unlocks productivity and is an important tool in a busy workplace, helping you avoid burnout.

Putting humans at the center of decision-making and designing solutions that are inclusive, compassionate, and empathetic.

Imposter syndrome affects many people, especially high achievers, and can have negative effects on mental health, self-esteem, and professional development.

Someone who constantly strives for success, often due to underlying insecurities or low self-esteem, and may struggle with self-validation, excessive self-criticism, and an insatiable need for external recognition.

Motivation that comes from internal drive rather than external validation. Intrinsic motivation provides a higher level of satisfaction.

The leadership crisis or old leadership refers to a traditional approach to leadership that focused on hierarchy, rules and control, as oppose to modern leadership which focuses on empathy and freedom of thought and creativity.

Finding meaning and purpose in the work we do unlocks a deeper level of satisfaction, it is critical in building a career that is long term sustainable, it minimizes the risks of burnout and can serve to ground a greater sense of work life balance.

Micromanagement can be seen when a manager is overly involved in a person's work, it can erode self esteem, confidence, ability to think critically and hinder career progression.

The manifestation of an organization's culture, office politics can make or break an experience of a workplace.