This post will take a slight u-turn right out of the gate. At pg, we value feedforward, developed by Marshall Goldsmith, as the preferred way to share insights with others. What’s the difference? Well, feedback observes what already happened and what could have changed. Feedforward takes those same observations and creates a forward-looking insight into what is to come and how that will benefit everyone involved. Nuanced yet powerful - much like nanobots.
Giving feedforward shows a high caliber ability to think critically, disseminate complex information and speak truth to power laterally and upward. When you can speak to the big picture, you’re often viewed as credible, capable and forward-thinking. Here are a few tips on giving feedforward:
Assess what happened, note the insights and actions that could have changed and cultivate a way this could be different in the future, framing it around why does this matter?
Feedforward is about what you can continue to grow and build upon as a strength, so forward-looking thinking and conversations can be about continuing to do something well.
Feedforward is valuable and insightful, so be planful about creating it for others. For example, if you provide it to leadership, you can shape it related to how the organization can benefit collectively.
Practice providing feedforward in meetings and with trusted peers in a safe and respectful space. As this skill takes root, try bringing it into your conversations and create positive exhanges.
Feedback or feedforward without tact and care can erode trust and confidence. On the other hand, feedback or feedforward with thoughtfulness and preparedness is a powerful way to build your career skillset. Try it out and see what it can mean for reflecting on your performance.
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